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Franchise 360 at Finances Online

by Tony on 06.25.2018

As a specialist franchise software vendor, we may not fit perfectly the category of customer relationship management software but it is great to see that finances online have still taken a good look at our service and given us an in-depth and positive review. Our CRM matches up well against some of the best of…

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Even More Mobile Part 2 – Calendars

by Tony on 03.01.2018

Recently, we had some cold weather: wouldn’t it be nice to access all of your system from home so that you don’t have to brave the storm? Or if the weather is clement then it would also be a boon for business if your franchisees could see their calendar with all of their jobs and…

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B2B, B2C customers on the fly

by Tony on 10.21.2016

We spend a lot of time scratching our heads trying to make it easier to use Franchise 360. One of the neatest things we did recently was to ensure that contacts in the system work in the way that you do. For instance, we know that contacts can sometimes be part of organizations or sometimes…

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Calendars get a Facelift

by Tony on 10.17.2016

We know that having a central place to view all of your tasks, jobs and other activities is crucial for a business franchise. We have always had a calendar but now we have re-styled it so that it is interactive, easier to use and in every way simpler to see what is going on for…

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Tasks and Notes

by Tony on 10.17.2016

If a task is worth doing, it is probably also worth a note or two. We just upgraded our tasks area so that keeping track of all of your franchise and franchisee tasks is even easier. At the same time we added a new note functionality to customers where you can jot down a simple…

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Flexible custom fields

by Tony on 05.20.2016

Franchise 360 now contains a neat way for you to make changes to your CRM system safely and reliably so we added a video on just how it works. It is simple for the franchisor to add new fields or even whole new sections to your customer records; just choose a label, the type of…

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SMS Text Messaging

by Tony on 07.29.2015

Good news for those wanting a simple way to automatically inform customers about upcoming visits, quotes or invoices through their mobile phone. Franchise 360 Standard Edition now supports sending text messages to customers through TextAnywhere. Franchises can either set up a single account, or have each franchise have their own account. Head office can create…

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