Recruitment Channels
Most of what we’ve written about franchise recruitment has dealt with what happens after an enquiry arrives. The …
Sep 3, 2026 • 8 min read
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Expert guidance on recruitment, operations, and growth for franchise networks of all sizes.
Featured Article
Franchisee Selection
September 3, 2026 • 7 min read
There is a moment in almost every young franchise network when a candidate says, in effect, “I’ll have it, where do I send the cheque?” The systems are built, the money has been spent, and the first few territories are still empty. The temptation to say yes is considerable.
Clive Smith, who was marketing and franchise director of Dyno-Rod through the 1990s and has advised new franchisors at Franchise Focus for the last decade, puts the counter-argument plainly. A franchisor, he says, is not in the business of selling franchises. A franchisor grants the right to operate under a brand, using its systems and know-how. The difference between those two mindsets sounds like semantics. In practice it decides how much of the network is still standing in five years.
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Succession Planning
You built this franchise network from nothing. You wrote the operations manual. You recruited the first franchisees. You …
Apr 20, 2026 • 19 min read
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Operations Manual
You spent £15,000 having your operations manual written. A franchise consultant worked with you for three months. The …
Apr 13, 2026 • 17 min read
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Marketing Fund
You’re in a quarterly franchisee meeting. Everything is going well until someone raises their hand and asks the …
Apr 6, 2026 • 17 min read
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Multi-Unit Franchisees
Your best-performing franchisee wants a second territory. Then a third. Within eighteen months, they’re operating …
Mar 30, 2026 • 18 min read
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Performance Benchmarking
You pull up your monthly network performance report. Revenue across your 35 territories ranges from £8,200 to £31,000. …
Mar 23, 2026 • 18 min read
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Discovery Days
You’ve spent £4,000 on franchise recruitment advertising this month. Your recruitment pipeline has generated …
Mar 16, 2026 • 17 min read
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Compliance and Brand Standards
You’re reviewing the quarterly audit results for your franchise network. Twelve territories visited. Eight are …
Mar 9, 2026 • 17 min read
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Franchisee Exit
One of your longest-serving franchisees calls you on a Tuesday morning. He’s turning sixty next year. He wants to …
Mar 4, 2026 • 21 min read
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Territory Management
Your first franchisee is thriving. You’re ready to recruit the second. You offer them “the surrounding …
Jan 25, 2026 • 13 min read
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First Year Franchisee Needs
Ask most franchisors what new franchisees need in their first year, and you’ll hear predictable answers: …
Jan 6, 2026 • 13 min read
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Cheap Franchisees Cost
You’re struggling to recruit franchisees. The pipeline is slow. Prospects are hesitating at the investment level. …
Nov 28, 2025 • 11 min read
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Franchise Agreement
The franchise agreement is the most important document in franchising. It’s also the most misunderstood. …
Nov 25, 2025 • 14 min read
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When to Franchise
“Should I franchise my business?”
It’s the question every successful business owner eventually asks. …
Nov 19, 2025 • 12 min read
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Advantages of Franchising
You’ve built a successful business. One location is thriving. Customer demand is strong. You’re considering …
Nov 9, 2025 • 11 min read
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Audit your Franchise
Most franchisors don’t realize they have a systems problem until it’s costing them thousands per month. …
Nov 4, 2025 • 9 min read
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Franchisee Communication
The franchisee calls at 4:30 PM on Friday. “I thought the new pricing started next month?” Your operations …
Oct 30, 2025 • 12 min read
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Franchise Growth
Ask most franchisors how they plan to grow, and you’ll hear the same answer: “We need more …
Oct 29, 2025 • 10 min read
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Bespoke Franchise Software
Every franchisor reaches the same breaking point: the moment they realize their “enterprise CRM” is actually …
Oct 28, 2025 • 7 min read
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Purpose Built
You’re a franchisor, not a generic business. Your operations aren’t like a standard company’s …
Oct 19, 2025 • 12 min read
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Successful Recruitment
The franchise recruitment process should be your growth engine. Instead, for most franchisors, it’s a constant …
Oct 18, 2025 • 6 min read
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Technology Intervention
You know the feeling. Another urgent email. Another missed deadline. Another franchisee asking the same question you …
Oct 14, 2025 • 7 min read
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