Recruitment tools help you grow while a comprehensive Intranet gets your team talking. A first-class CRM maximises your sales and operational tools manage your activity.
All of this is topped off by inclusive support, premium infrastructure and the ability to customise or extend your system to suit your franchise model.
Customers are the lifeblood of any franchised business and most effective franchise networks use an efficient CRM (Customer Relationship Management) system to manage their business contacts and sales opportunities.
Our out-of-the-box system includes an easy to use, first-class franchised CRM, allowing you to monitor all sales activity within your franchised network.
Convert a prospect to a customer, creating quotes, scheduling jobs and issuing invoices to them along the way.
Every customer has a activity feed where recent events including things like invoices, communication or notes are collected together in a single area.
Whether you sell to other businesses or with consumers, we’ve got you covered. Our CRM system handles both, allowing you to record quotes, jobs and invoices against people or organizations.
You can create tasks and notes against CRM contacts so that your communication with them is easy-to-manage, clear and recorded.
Franchise 360 contains a simple and flexible CSV/ Excel data import tool which can be used by franchisors and franchisees.
All of your tasks and jobs appear on your visual, drag and drop, printable, iCal friendly calendar.
Add fields or whole new sections to your CRM system safely and reliably through customization settings.
Send text messages direct to your customers from within Franchise 360 with our text messaging module. Templates allow you to quickly recreate your most common messages.
Franchise 360 has an interactive, easy-to-use and iCal friendly calendar.
You can view a day, week or month view in your calendar, you can view other users calendars (if you have permission or you are the franchisor) and you can sync your Franchise 360 calendar with your online calendars such as Google.
It is simple for the franchisor to add new fields or even whole new sections to your customer records; just choose a label, the type of field you want, whether you want to make it mandatory and where you want to put it.
You can choose from lots of field types: text, number, date, drop-down or yes and no. You can optionally add your new field to the search filters and you can even add help information for your franchisees.