Great franchises grow with Franchise 360.

Recruitment tools help you grow while a comprehensive Intranet gets your team talking. A first-class CRM maximises your sales and operational tools manage your activity.

All of this is topped off by inclusive support, premium infrastructure and the ability to customise or extend your system to suit your franchise model.

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A Customer Relationship Management (CRM)

Never miss a sale

Customers are the lifeblood of any franchised business and most effective franchise networks use an efficient CRM (Customer Relationship Management) system to manage their business contacts and sales opportunities.

Our out-of-the-box system includes an easy to use, first-class franchised CRM, allowing you to monitor all sales activity within your franchised network.

CRM Features
From prospect to invoice

Convert a prospect to a customer, creating quotes, scheduling jobs and issuing invoices to them along the way.

All activity in a single place

Every customer has a activity feed where recent events including things like invoices, communication or notes are collected together in a single area.

Businesses or consumers, we’ve got you covered

Whether you sell to other businesses or with consumers, we’ve got you covered. Our CRM system handles both, allowing you to record quotes, jobs and invoices against people or organizations.

Tasks and notes

You can create tasks and notes against CRM contacts so that your communication with them is easy-to-manage, clear and recorded.

Easy data uploads

Franchise 360 contains a simple and flexible CSV/ Excel data import tool which can be used by franchisors and franchisees.

Simple, responsive calendars

All of your tasks and jobs appear on your visual, drag and drop, printable, iCal friendly calendar.

A CRM to suit you

Add fields or whole new sections to your CRM system safely and reliably through customization settings.

Automated SMS alerts

Send text messages direct to your customers from within Franchise 360 with our text messaging module. Templates allow you to quickly recreate your most common messages.

Calendars – A visual plan

Franchise 360 has an interactive, easy-to-use and iCal friendly calendar.

You can view a day, week or month view in your calendar, you can view other users calendars (if you have permission or you are the franchisor) and you can sync your Franchise 360 calendar with your online calendars such as Google.

Customization – build your system to suit

It is simple for the franchisor to add new fields or even whole new sections to your customer records; just choose a label, the type of field you want, whether you want to make it mandatory and where you want to put it.

You can choose from lots of field types: text, number, date, drop-down or yes and no. You can optionally add your new field to the search filters and you can even add help information for your franchisees.

Anthony Pilkington, Bookcheck

“One of the most positive aspects of GreyRidge is that they took the time to understand our business. Additionally, they take care of the system so that we don’t have to; for us it is simple and it just works. All our staff need is a browser.”

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Adam Reek, Buymymotorhome.com

“Franchise 360 has been an easy win for us. The system was installed with no fuss and since the development team speak our language, we were able to discuss what we needed without the feeling that they were trying to confuse us with techno-speak.”

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Nick Lyons, No Letting Go

“As a franchised business, we needed something that could not only efficiently manage our day-to-day work, we also needed a system that could allow us to see what was going on in each office”

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Ginny Murphy, The Wheel Specialist

“Franchise 360 helps our company look credible and more professional by handling our leads from our website, giving us time to concentrate on other activities that can drive our business forward”

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Susanne Cooke, Paw Pals

“We used to have so much paperwork and now those using the system can access the right information so much more quickly. That will make everyone, the carers, the franchises and our central team so much more professional and the savings are already significant”forward”

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James Lee, Property Inventories

“We were immediately attracted to GreyRidge; they didn’t attempt to confuse us by being too technical and their plan for our software was clear and logical. We also needed something quickly and they were able to deliver quickly”

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Luke Scrutton, Genie Tutors

“I am delighted with the new system; in particular, the shared data platform enables me to work more closely with my franchisees and thereby maximize our whole network performance.”

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