Recruitment tools help you grow while a comprehensive Intranet gets your team talking. A first-class CRM maximises your sales and operational tools manage your activity.
All of this is topped off by inclusive support, premium infrastructure and the ability to customise or extend your system to suit your franchise model.
Franchisors tell us that our support routinely exceeds their expectations. Possibly this is because we offer a 0800 Freephone or email, no queue, direct support system to every franchisor. We’ll certainly help your franchisees if they just need a bit of advice but as the franchisor, you will be in control of all changes and updates.
When you get in touch your query is always handled directly by a professional developer while support issues are not ticketed and held for later resolution. Instead, we will attempt to help immediately and will stay in touch until the problem you have is resolved.
Every franchise system we produce comes with freephone and email support; we have you covered whatever type of system you have.
Our hosting partner Rackspace has fast response times, excellent uptime, top of the range Cisco firewalls and quarterly penetration testing to PCI compliance standards.
The robust, scalable Oracle database, dedicated servers, RAID10 technology and regular backups are all part of the service.
Our data centres employ advanced security practices such as keycard protocols, biometric scanning and around-the-clock interior and exterior surveillance.
Our systems are smart enough to alert us when things go wrong; we often fix things before you even call.
All of our support staff are qualified professional developers who can actually help you with your query.