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Great franchises grow with Franchise 360.

Recruitment tools help you grow while a comprehensive Intranet gets your team talking. A first-class CRM maximises your sales and operational tools manage your activity. All of this is topped off by inclusive support, premium infrastructure and the ability to customise or extend your system to suit your franchise model.

A Support and Hosting

Franchise expertise you can rely on

Franchisors tell us that our support routinely exceeds their expectations. Possibly this is because we offer a 0800 Freephone or email, no queue, direct support system to every franchisor. We’ll certainly help your franchisees if they just need a bit of advice but as the franchisor, you will be in control of all changes and updates.

When you get in touch your query is always handled directly by a professional developer while support issues are not ticketed and held for later resolution. Instead, we will attempt to help immediately and will stay in touch until the problem you have is resolved.

Support Highlights
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Freephone and Email Support

Every franchise system we produce comes with freephone and email support; we have you covered whatever type of system you have.

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Secure premium hosting

Our hosting partner Rackspace has fast response times, excellent uptime, top of the range Cisco firewalls and quarterly penetration testing to PCI compliance standards.

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Reliable technology

The robust, scalable Oracle database, dedicated servers, RAID10 technology and regular backups are all part of the service.

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Safe as houses

Our data centres employ advanced security practices such as keycard protocols, biometric scanning and around-the-clock interior and exterior surveillance.

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Auto fault resolution

Our systems are smart enough to alert us when things go wrong; we often fix things before you even call.

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Only smart staff

All of our support staff are qualified professional developers who can actually help you with your query.